Case Study - Stabilising café operations with resilient Wi-Fi and automatic failover
HansenOne redesigned network infrastructure for a busy café environment to eliminate till dropouts and introduce reliable guest connectivity.
- Client
- *BLANK*
- Year
- Service
- Network infrastructure implementation
Overview
This location depended on self-service tills during peak hours, but the existing wireless setup could not maintain stable connectivity. Staff repeatedly restarted access points and routers during service, causing avoidable delays and frustration.
The venue also lacked guest Wi-Fi. Customers coming in for coffee and virtual meetings often had to leave because there was no reliable visitor connection.
HansenOne designed and delivered a full network refresh focused on reliability, coverage, and practical day-to-day operation.
What we delivered
- New business-grade network gateway
- Modern access points positioned across kitchen, restaurant, and office
- Secure staff network for business devices
- Separate guest Wi-Fi network for visitors
- Second 5G modem for high-availability failover
The new setup removed constant disruption during service and gave us dependable connectivity for staff and customers.
- Broadband to 5G failover
- Automatic
- Failback to primary line
- Automatic
- Staff and guest networks
- Separate
- Operational reliability
- Improved